Shipping policy

Shipping & Return Policy – BrowBee

At BrowBee, we are committed to delivering your orders quickly and ensuring a smooth shopping experience.

Shipping Policy

  • All orders are processed within 1–2 business days.

  • Delivery will be completed within 7 business days from the date of dispatch.

  • You will receive a confirmation message with tracking details once your order has been shipped.

  • Delivery times may vary slightly depending on your location and external factors.

Return Policy (5 Days)

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

  • Items that are damaged, used, or not in their original condition may not be accepted.

How to Request a Return

  • To initiate a return, please contact us at browbee7@gmail.com within 5 days of receiving your order.

  • Include your order number and reason for return in your email.

  • Once your request is approved, we will guide you through the return process.

Refunds

  • Refunds will be processed after we receive and inspect the returned item.

  • Approved refunds will be credited to your original payment method within a few business days.

If you have any questions or need assistance, feel free to reach out to us at browbee7@gmail.com.

Thank you for shopping with BrowBee!